Veronica Valero, The Computer Tutor was my enabler. After an earnest attempt in two separate computer classes, which proved futile, I conceded defeat. Several months later I made the fateful phone call to Veronica and it changed my life. She encouraged and guided me until the Dell was no longer terrifying, but of course challenges remain and there is still much more to learn. Veronica is an extraordinary teacher and problem solver, at the same time kind, gracious, patient, and understanding as she continues to instruct this octogenarian tutee. I always look forward to our sessions. -Teresa A., PC User, Novato
"Three years ago my sons bought me a computer, computer manuals, and signed me up for a computer class where everyone was at a different level. The experience left me feeling frustrated, incompetent, and too old to learn—so I gave up. A year ago I found Veronica Valero's ad while looking up courses to take in our Novato Parks & Recreation Guide. She has worked out a program for our weekly sessions tailored to help me overcome my fears and has had the intelligence & patience to guide me through each seemingly insurmountable hurdle. As a senior, I'm extremely grateful to Veronica for helping me feel connected to my friends, family and the complicated world we live in today through email & the internet." -Kate G., Mac User, Novato
"I'm very busy. I don't have time to go to classes off site, and I can't use 80% of what is taught. Veronica came to my office and gave me one-on-one instruction at my work station on problems that pertained to my job. To save time I was able to e-mail a list of issues in advance so that she would know what I needed. Not only were we able to cover everything on the list, but Veronica made me aware of functions on my system that I could use immediately and gave me learning resources for future reference. I am looking forward to having her back for another session." -Ruthann S, Business PC User, Sausalito
"Veronica Valero is SUPERLATIVE! I didn't get a computer until the age of 60 but because of Veronica I realized it's never too late to get started! I can readily now say, 'I don't know what I would do without a computer...or Veronica! She is not only extremely knowledgeable but equally as patient. Veronica has a wonderful tutoring approach and is always happy to review items with me as well as present more advanced areas as needed. We have covered a myriad of areas thus far with many more to go! Veronica always checks which items I want to review and/or learn so when she arrives, she is well prepared. Veronica's one-to-one tutoring at MY home with MY computer and MY needs and speed have been invaluable! I'm so grateful to her! -Paula L., Mac User, Tiburon
Personable, knowledgeable and patient! Finding Veronica was a godsend in helping me complete a book project with a deadline, and solving unanticipated glitches on the part of the book producer. I never could have worked through them without her help. I would highly recommend her. She knows what she is doing and when problems arose, she knew exactly how to contact the company we were working with to eliminate them. She meticulously checked my book over, made several critical corrections, and stuck with it until we were assured that my book would be printed and delivered. If you need tech help within her area of expertise, contact her! She is exceptional! I feel lucky to have found her. -Helie R., San Anselmo